If you’ve visited the Hoover Public Library, you may have noticed a special team member with a wagging tail and a calm, comforting presence. That’s Libby, a 3.5-year-old Standard Poodle and the library’s official facility dog. More than just a cute furry face, Libby plays an important role in creating a warm, welcoming environment for staff and patrons.
Wendy Geist, Hoover Public Library
Libby’s handler is marketing librarian Wendy Geist, who has been with the library for 25 years. In that time, Wendy has worn many hats, starting as a page/shelver, then spending 18 years as the teen librarian before landing her current position leading marketing efforts. When the chance to become Libby’s handler came along at the same time she was starting her new role, Wendy says it felt meant to be: “Everything just aligned perfectly. It felt like fate.”
Wendy Geist, Hoover Public Library
Trained by FIDOS Facility Dogs in Hoover using positive reinforcement methods, Libby began her journey at just eight weeks old. Her training continued until she was 18 months old and followed the American Kennel Club’s Canine Good Citizen program, emphasizing socialization, consistency, and responsiveness in public settings. Unlike therapy dogs that typically work one-on-one, facility dogs like Libby are trained to work with groups—offering emotional support, comfort, and companionship to many people in shared spaces. “It’s essential that a handler maintains control and builds a strong bond with the dog through consistency and ongoing practice,” says Wendy. “Maturity is also important, which is why the training process spans many months. Facility dogs are not just companions—they are working animals trained to offer social interaction, motivation, emotional support, and a sense of security.”
At the library, Libby’s impact is easy to see. She makes regular appearances at storytimes, library events, and the popular “Read with Me” program, where children practice their skills by reading aloud to her. This program is especially helpful for reluctant readers. “Libby is incredibly patient, gentle, and intuitive—often sensing when someone is stressed and offering quiet support just by being near,” Wendy says.
But it’s not just children who benefit. Libby has become a morale booster for library staff and a source of comfort for patrons of all ages. On any given day, she can be found calmly greeting visitors, resting in the children’s department, or offering quiet support to someone who just needs a moment of peace. Her effect is subtle but powerful. “Dogs have a natural ability to reduce stress and anxiety, and Libby is no exception,” says Wendy. “Her presence is especially uplifting for staff morale, and she brings smiles to the faces of patrons, whether they’re having a good or tough day.”
Libby lives with Wendy and is lovingly cared for both at home and at work. A team of three trained backup handlers—Emma Davis, Lindsay Crawford, and Shannon Freeman—support Libby’s care when Wendy is unavailable. The library covers her grooming and veterinary needs, ensuring she’s always healthy, happy, and ready to serve.
With her soft paws and big heart, Libby has become more than just a fixture at Hoover Public Library—she’s a beloved member of the community. “She has become a cherished member of our team and, without a doubt, the best coworker anyone could ask for,” says Wendy. Whether she’s curled up listening to a story or greeting a visitor with a wag of her tail, Libby reminds us that sometimes the best support doesn’t come from words—but from presence, patience, and unconditional love. “Many people now visit the library not only for books and resources, but also to see her. Libby truly loves her work. She has become a beloved furry ambassador of our library.”
To learn more or plan a visit with Libby, visit hooverlibrary.org/libby.